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FREQUENTLY ASKED QUESTIONS.
We are a family business run from our office in Pretoria East. We source our products from local world class manufacturers, package it and send it straight to everyone who, just like us, wants a responsible cleaning solution that works, at a regular price. All our products contain indigenous, beneficial microbes.
Yes! Nothing in our products will upset the delicate balance in your system. In fact, the microbes in the products will help those already hard at work in your tank. For a direct feed of good bacteria into your system, have a look at our FLUSH cistern disc.
No. We never test on animals and our suppliers never test on animals.
All our ingredients are plant based.
All ingredients are sourced responsibly (only Roundtable on Sustainable Palm Oil (RSPO) certified suppliers).
All our ingredients biodegrade in less than 28 days.
Our colourants are food grade and natural.
Our fragrances are low VOC, hypo-allergenic and biodegradable.
We never use chlorine bleach, Triclosan, EDTA, phosphates, 2-butoxyethanol, phthalates, paraben, ammonia, high VOC glycol ethers or formaldehyde.
Because these soaps contain beneficial microbes found naturally in South Africa, it is best not to add bleach or anything that claims to be anti-bacterial. Why go to all the trouble of adding the good guys to your wash water, and then killing them? By fighting bad bacteria off and crowding them out, the microbes act ‘anti-bad bacteria’ anyway!
May we suggest ODOUR. This is a non-soapy product with a lovely fragrance that sorts out the immediate problem of bad smell. It does not stop there however. The microbes in the product eat away at the cause of the malodour for hours after application so that the bad smell eventually simply does not come back. Repeated applications may be necessary.
SURFACE contains ingredients that act against scale and fungus, which makes it ideal for cleaning the bathroom.
Sodium citrate is a mild organic acid that progressively dissolves scale (not like hard acid commercial descalers).
Citrus oil attenuates the growth of fungus. It will not remove stains in grout caused by previous mould, however.
Indigenous microbes are antagonistic against fungus by the principle of competitive exclusion.
This product is a degreaser so use it on greasy areas such as the oven, on the stove and at the braai.
Is there something wrong with your dishwashing liquid? It doesn’t foam the way I am used too!
Historically, detergents were caustic based and the soapiness and foaminess of the detergent was an indication of strength. During this time, the notion of ‘more foam equals stronger cleaning’ was born. These cheap and nasty cleaners were super strong, and you may recall the caustic effect on the skin and hands and those shrivelled fingers and toes, from spending too much time in a soapy bath.
With improvements in technology and a move to safer and alternate ingredients, cleaning suppliers found that less foam was too much of an adjustment to the deeply entrenched consumer perception that ‘more foam offers stronger cleaning’. So, they introduced artificial foaming agents and bombarded consumers with the luxurious connotations of foam.
We can do with moderate amounts of foam, because some of the functions that foam serves it to change the surface tension and lift dirt into the foam layer. However, more foam equals harsher effects on the skin. So while our soap has strong cleaning power, we choose to leave out the artificial foaming agents. This is why our DISH is approved by The Allergy Foundation as suitable for sensitive hands. That is also why it does not foam that much.
Yes. Orders under R900 cost R130 to courier. Orders above R900 ship free. We use Fastway Couriers and The Courier Guy.
If accepting deliveries during office hours is problematic for you, you can also choose to click-and-collect from your
favourite grocery store, via Pargo. The option will be given at checkout.
Gladly! We refund you and arrange for the product to be picked up at our cost. Please have a look at our Terms and Conditions at the bottom of the page.
Vetted resellers get free delivery and a substantial discount for orders above a threshold value. No rebranding or tampering with packaging allowed, please. Please fill in a form below to inquire.
If you would like to get your soaps delivered regularly without going onto our website every month, set up a recurring delivery in the following easy steps:
1. Put all the products you want delivered regularly, into your cart. You can choose any product and you can set how many of each you want with every delivery.
2. Just before checkout you will have the option to ‘subscribe to cart’. You can choose to have whatever is in your cart, delivered monthly, bi-monthly or every three months. Each option gives a discount.
3. When you now check out, you are giving Payfast permission to deduct the cart total immediately, as well as regularly afterwards until you cancel the subscription.
4. You can modify or cancel the subscription any time.
You need a Payfast account to use the subscription option. It is easy and cost free to set up such an account at www.payfast.co.za
Also, you will need to register an account on our website, simply so that we have the details we need to offer the service.
Also, you will need to register an account on our website, simply so that we have the details we need to offer the service.
When you commit to a recurring order, you make our administrative load lighter. Everything runs automatically and that saves us time. We offer discounts because we want to share that saving with you.
We know it is tempting to commit to a subscription to get the discount, and then cancel the subscription straight after the deal.
We appeal to your integrity not to give in to the urge. Please only subscribe if you really want recurring deliveries.